"VIP Collision Center exceeded my expectations in all regards !"
Posted by: Erica Schoenborn 2/19/2010
"VIP Collision Center exceeded my expectations in all regards! I needed about $6,000 worth of repairs done to my Scion xA, and I was very pleased with the turn-around time. Through every step of the process, Laya, at the front desk, kept me informed with frequent updates. She worked as my advocate with my insurance company, and was even able to get them to cover all new parts, when the insurance company was pushing for refurbished ones."
" When I came to pick up my car, it looked wonderful!! The detail crew had worked extra hard to wax my entire vehicle because of a conversational comment I had made regarding my frustration with the quality of the car's original paint job. VIP Collision really takes pride in their work, and it shows! The new paint matched the old perfectly, and the repairs looked great."
" I would recommend VIP Collision to anyone looking for quality repairs from a friendly shop that takes pride in their work."
"The admin people and technicians were fantastic !"
1/9/2010 Posted by Dat Nguyen
" I own a 2002 Infiniti QX4 and had a molding fall off from the front passenger door. The admin people and technicians were fantastic to communicate and work with. They provided alertnative, pros and cons to all the options. A pleasure to work with. I highly recommend this company to ALL that need your vehicle back into shape. Your WOW'D customer DC Connections. "
"Super service, perfectionist work, and very creative, gentle and careful with my Lotus Esprit fixing a tough door alignment problem. Wonderful job on the bodywork on my friend's Subaru too."
"The customer service was so great, it was almost surreal."
8/18/2009 Posted by Steph
'I have never written an online review before; however, I am compelled to write one following my amazing experience at VIP. I never thought it was possible to actually enjoy a car repair experience. The customer service was so great, it was almost surreal."
"I just now opened my mail and found a thank you note from Laya, the gal who works at the front desk there. What??? She is thanking me? I should be sending her a thank you and maybe a gift card or a tip or flowers or something, because she saved me about 300 dollars not to mention days without my car. Without me even asking, she took the time to call local wrecking yards to find matching parts for my beat-up Honda Civic (which is no longer beat-up, thanks to VIP)."
"She could have easily sold me the more expensive after-market parts and I would've never known. Laya laid out all of my options and all of the prices and then got the parts in (from a wrecking yard) the same exact day. I've been told this is a tough task with Honda Civics...so hats off to Laya for finding parts so quickly."
"Once the parts (a side mirror and bumper) were in, she had her guys in the shop finish it the car within a couple hours. I thought I'd have to rent a car or hitch a ride while my car was being fixed...but no, not at VIP. They are lightning fast and I think Laya at the front desk is the reason for that. She gets it done. "
6/9/2009 Posted by PDX Writer Gal
"They did a fantastic job and you would never be able to tell that anything had ever happened to it."READ FULL TESTIMONIAL...
"OUTSTANDING SERVICE !"
12/30/2008 Posted by CarolHatfield
"I've been going to VIP Collision for the last several years. I refer to myself as their #1 best customer. I've never been disappointed in either the repair or their super friendly service. As well as the help they offer with my deductible. They even gave me a loaner car once for FREE!! They are outstanding. I don't even mind that I have to drive out of my way to use them."
"OUTSTANDING JOB, GREAT CUSTOMER SERVICE !"
08/27/2008 Posted by Domench
VIP has provided great quality and great customer service every time we needed their service. Very pleasant and courteous. They did a outstanding job on my husbands and my vehicle. Since then I have been reffering my friends and family.
Pros: Service, knowledge, value !
"Excellent Body Repair work, best prices in town, very friendly, knowledgable staff."
08/15/2008 Posted by skycriesmary
I took my Mazda 3 in for body repair. Ogi gave me the lowest estimate I had seen, by far, and the finished work was beautiful. My expectations were exceeded, and I would recomend their service to anyone. Other shops quoted me eight business days, my car was back in four days!
Pros: Excellent work, Least expensive quote around, fast turnaround !